Bowman Riley Celebrates Outstanding Client-Focused Performance Bowman Riley

We are proud to celebrate a period of exceptional achievement across the practice, following outstanding client feedback and recognition shared during the latter part of 2025. The results, drawn from formal KPI assessments and detailed client testimonials, reflect the strength of our people, our collaborative approach and our commitment to delivering consistently high-quality outcomes.

Across a diverse portfolio of projects – spanning commercial, residential, education, heritage and complex technical schemes – Bowman Riley teams achieved consistently high KPI scores, with many projects receiving perfect results. More importantly, clients highlighted the professionalism, technical expertise and proactive mindset that underpin our work.

Delivering Excellence Across Sectors

Clients repeatedly praised Bowman Riley teams for their ability to combine strong technical knowledge with practical, buildable solutions. Clear communication, attention to detail and an understanding of client priorities were common themes throughout the feedback.

Several project teams achieved perfect KPI scores, with clients noting:

Clear, well-coordinated technical information that supports efficient progress on site
Strong leadership and proactive problem-solving
A collaborative approach that builds trust with contractors, consultants and stakeholders

On technically complex projects, clients highlighted Bowman Riley’s ability to manage compliance, coordination and risk effectively, helping to avoid issues later in construction and keeping programmes on track.

Individuals Making a Difference

A number of Bowman Riley colleagues were singled out by name for their exceptional contributions. Clients described team members as a pleasure to work with, invaluable and going above and beyond, recognising not only technical ability but also attitude, responsiveness and commitment.

Feedback praised:

Leadership and organisation in contract administration and design management
Willingness to step beyond defined roles to support overall project success
Strong awareness of health, safety and environmental considerations
Innovative and practical approaches to documentation and specifications

These qualities were consistently linked to positive project outcomes and long-term client confidence.

Trusted Partnerships Built on Performance

Many clients commented on the value Bowman Riley brings as a trusted partner, noting reliability, consistency and value for money alongside high design and technical standards. Several expressed their intention to continue working with the practice on future projects, reinforcing the strength of our long-term relationships.

Looking Ahead

The recognition received in late 2025 reflects Bowman Riley’s ongoing commitment to excellence and client satisfaction. It is a testament to our people, their professionalism and their shared focus on delivering the best possible outcomes.

As we move forward into 2026, Bowman Riley remains focused on building on this success, continuing to support clients with clarity, expertise and a collaborative approach that delivers results.